Reference

How jeewin Handles Your Personal Information

Your account data stays with us — not shared, not sold. This policy covers what we collect when you use jeewin, how we store it, and what you can do about it.

Account data protectedbKash, Nagad, Rocket payment privacyYour rights, clearly statedContact us anytime
jeewin How jeewin Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Secure Storage

Your account data is stored on encrypted servers. Passwords are hashed and never stored in plain text. Payment details for bKash, Nagad, and Rocket are handled through their own secure APIs, not stored on our side.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your settings. You can clear or block these through your browser. Blocking session cookies will require you to log in each visit.

Data Retention

We keep your account records for as long as required under applicable law in your region. Once that period passes, records are deleted or anonymised. You can request a copy of your data at any time before that.

Your Access Rights

You have the right to request a copy of the data we hold on you, ask us to correct inaccurate records, or request deletion where local law permits. Contact our support team to start any of these requests.

PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data request or privacy question to our support address. We aim to respond within a few business days and will confirm receipt promptly.
Live Chat Open the chat window from your account dashboard. Our support team can log a formal data request or point you to the right process on the spot.
Account Settings Some data changes — like updating your contact details or reviewing saved payment methods — can be handled directly inside your account settings without contacting us.

Common Questions About Your Privacy

We collect your name, email address, contact number, and the payment method you register — such as bKash or Nagad. We also log your device type and login activity to keep your account secure.

We do not sell your data. We share only what's necessary with payment processors like Rocket or Nagad to complete a transaction. No marketing third parties receive your personal information.

Contact our support team via live chat or email with your account details. We'll verify your identity and send you a summary of the data we hold within a reasonable timeframe.

Yes, where permitted under your local law and eligible region rules. Submit a deletion request through support. Some records may need to be retained for a legally required period before full deletion.

Payment details for bKash, Nagad, and Rocket are processed through each provider's own secure API. We do not store your wallet credentials or PIN on our servers at any point.

Your account data is retained for the period required by applicable law in your jurisdiction. After that, it is deleted or anonymised. You can request early deletion where local law allows it.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.